Privacy Policy

1. Who We Are

Lagani Sikshya is a digital ebook and learning platform operated by Abilash Media Private Limited, Bharatpur, Chitwan, Nepal. This Privacy Policy applies to our website, account area, ebook reader, checkout flow, support channels, affiliate features, and related services.

By using Lagani Sikshya, you agree that we may collect and use information as described in this policy. If you do not agree, please do not use the platform.

2. Information We Collect

We collect information that helps us provide access to digital content, process orders, protect accounts, prevent piracy, and improve the platform.

3. How We Use Information

We use collected information for practical platform purposes, including:

• Creating, verifying, and managing user accounts.
• Processing orders, confirming payments, granting library access, and sending receipts.
• Saving reading progress, bookmarks, device settings, and user preferences.
• Preventing account sharing, piracy, fraud, abuse, scraping, and unauthorized access.
• Responding to support requests, device reset requests, complaints, and legal notices.
• Managing affiliate referrals, commission review, payout requests, and promotional programs.
• Improving performance, security, content quality, product design, and user experience.
• Sending important service messages, security alerts, policy updates, and transactional emails.
• Complying with accounting, tax, regulatory, security, and legal obligations.

4. Cookies and Similar Technologies

We use cookies, sessions, local storage, and similar technologies to keep you logged in, remember preferences, protect forms, detect suspicious behavior, measure platform performance, and make the ebook reader work correctly.

You may disable cookies in your browser, but some parts of the platform, including login, checkout, reading access, device security, and account features, may stop working properly.

5. Sharing of Information

We do not sell your personal information. We may share limited information only when needed to operate the platform, protect users, or comply with law.

• Payment providers: To process payments, verify transactions, investigate disputes, and confirm order status.
• Hosting, email, security, and analytics providers: To host the website, deliver emails, secure traffic, monitor performance, and prevent abuse.
• Professional advisers: With accountants, auditors, lawyers, or consultants where reasonably needed for business, compliance, or dispute handling.
• Authorities or legal requesters: When required by applicable law, court order, lawful request, fraud investigation, or protection of rights.
• Business transfer: If the platform or company is reorganized, merged, sold, or transferred, relevant information may be transferred as part of that process.

6. Security and Anti-Piracy Monitoring

We use reasonable technical and organizational measures to protect information, including HTTPS, password hashing, access controls, session security, device limits, reader restrictions, watermarking, logs, and manual review of suspicious activity.

No online service can guarantee perfect security. You also play an important role by using a strong password, keeping your email secure, logging out on shared devices, and avoiding credential sharing.

7. Data Retention

We keep information for as long as needed to provide the service, maintain your library, comply with accounting and legal obligations, resolve disputes, prevent fraud, and enforce our terms.

Some records may be kept after account closure, such as transaction history, tax records, security logs, anti-piracy evidence, support records, and information needed to prevent repeated abuse. When information is no longer needed, we will delete, anonymize, or securely archive it according to our operational requirements.

8. Your Choices and Requests

Depending on your account status and applicable law, you may request access to your personal information, correction of inaccurate details, account deletion, restriction of certain processing, or information about how your data is used.

We may need to verify your identity before completing a request. Some requests may be limited where we must keep records for legal, payment, fraud prevention, security, or legitimate business reasons.

9. Marketing and Service Messages

We may send service emails such as account verification, password reset, order receipts, payment updates, security alerts, reading reminders, support responses, and policy notices. These are necessary for platform operation and account safety.

If we send optional promotional emails, you may unsubscribe or request to stop receiving those promotional messages. Even after opting out of promotions, you may still receive important service or transactional messages.

10. Children's Privacy

Lagani Sikshya is intended for users who can lawfully create an account and purchase digital learning products. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information without proper permission, please contact us so we can review and take appropriate action.

11. International Access

Our platform is operated from Nepal, but users may access it from other locations. If you use Lagani Sikshya from outside Nepal, you understand that your information may be processed in Nepal and in other countries where our service providers operate. Data protection rules may differ by location.

12. Third-Party Links and Services

The platform may link to payment gateways, news websites, social platforms, educational references, or other third-party services. Their privacy practices are controlled by their own policies. We are not responsible for third-party websites, content, security, or data handling.

13. Changes to This Policy

We may update this Privacy Policy when our platform, legal obligations, security practices, or business processes change. The updated date at the top of this page will show the latest revision.

Your continued use of Lagani Sikshya after an update means you accept the revised policy.

14. Contact Us

For privacy questions, data requests, account issues, or security concerns, please contact us through the support options available in your dashboard or at our business location.